Lois S Huk

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Verified Reviewer

Cannot use my google card or make s purchase

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My account is not working. Will not accept my google card for Bingo Blitz game. That is the game that has the issue.
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Preferred solution: My account fixed

Anonymous
map-marker Charlotte, North Carolina

Wsop game is totally rigged

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I have played real cash poker for ten years. I have played the Playtika Wsop poker for two years.

I see more 3 card flops with pairs, flushes and straights in an hour than I see in 100 hours of real poker. This is statistically impossible. The deal is totally unrealistic. This site is rigged to redistribute the wealth to smaller stacks.

This site is rigged to allow preflop, all in bets to win way more than they should.

This site is designed to create monster hands and lots of action rather than be realistic. Shame on Wsop for attaching their name to this bogus poker website.

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Loss:
$100
Cons:
  • Unrealistic dealing
Reason of review:
Bad quality
409 comments
Guest

Put a gun to the guy who created the algorithm for WSOP free to play and say, " show me that it doesn't favor short stacks and All-ins and.... " BET you'd be surprised at the answer!

Guest

nothing to win on this site , but money to lose. Keeps getting more and more pathetic with their new games. keep popping only $1.99....why to win a fake braclet.......Joke!!

Guest

I’ve had two four of a kind hands go against me in two days, one when I had a Full House, Kings over 6’s, with four 6’s winning! Ridiculously inaccurate odds.

Eniyah Vwk

I was told real money would be paid out using this game. I was cheated out of $100.00 for signing up with this company 3years ago

Guest

Would agree totally. I have been playing poker all my life and WSOP in Nevada is a ******* joke.

Very unrealistic as you state. I would bet WSOP uses shills .....no other way to explain the hands that are dropped to certain players time after time after time and on different days.

Guest

This site is nothing but a scam. Anything Facebook promotes is a scam intended to cheat people out of their money. Facebook and the apps they promote are pure evil.

David E Mtb

16,000.00 in losses feel free to reach out to me to add to class action lawsuit for game being rigged. I Received a subpoena in the email from Google today

Kattie Gbp
reply icon Replying to comment of David E Mtb

David did you follow through with this lawsuit last year? I live in Michigan I played WSOP for the last 10 years I have always knew it was rigged but lately it's worse and worse we just got live poker in the state of Michigan and there is a big difference I played WSOP yesterday and about puked.

I bought a cheap package because it would be fun and it was not fun stealing money out of our pockets.

I have a lot of money in it and I have threatened them many times to remove Caribbean holdem it of a lawsuit. is a .?!:$&@ scam.

Guest

All the comments so correct, just lost 3 billion on 3 hands, had winning hands going into river card and lost to a draw of Ace flush over my kink flush first 5 cards, a 5 for a full hose to beat my Ace high flush and a 6 for full hose to beat my Ace high straight. If that’s not a set up don’t know what is.

Out of chips and out of WSOP.

SOMETIMES YOU LEARN THE HARD WAY. GOODBYE WSOP.

Guest
reply icon Replying to comment of Guest-1904359

The first guy said it best. Ive never seen so many big hands in a few hours of play .Been playing live for years, and that is just not how poker goes.

This site is very rigged. I wouldn't be surprised if they have bots on their too. Every all in hand I have, I always lose to a lesser hand. Almost 100 percent of the time.

The donk at the table raising every hand with garbage catches every time. Site is one of the worst ones out there. You can't tell me its not rigged. I play poker for a living.

Site is seriously rigged. I wonder how much they pay off the auditors, cause there's not a chance in *** that site isn't rigged.

View more comments (408)
Deb A Xvx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

Payment problem

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Playtika - Payment problem
Playtika - Payment problem - Image 2
I like playing your games through Caesar slots on my phone. Usually about once a week. I spend $5 to upgrade. I did that today and the game said you need to pay to upgrade this. So I paid to upgrade. Now I've paid $5 twice to upgrade and the game still will not upgrade! What is happening? And could I have the second $5.34 back please?
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Loss:
$5
Pros:
  • I like the games
Cons:
  • Occasionally this happens

Preferred solution: Full refund

Walter M Pqs

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Verified Reviewer
| map-marker Lehigh Acres, Florida

9+ Billion disappeared overnight 2/26 from my acct.

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Playtika - 9+ Billion disappeared overnight 2/26 from my acct.
After finding a balance of 6 million the next day, I tried to contact Playtika to get my 9 Billion restored. Impossible. They let their phone ring about 30-40 times and then disconnect.Same on every call attempt to their Customer Service no. All I want is my 9 billion restored because after 11 spinal surgeries, at 79 yrs old, I have no other activity. Ive lived alone for almost 19 years. I enjoyed the pastime until my chips disappeared.
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User's recommendation: It’s fun to play Playtika poker but keep your balance reasonable because it might disappear.

Maurice L Tqb

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Need refund

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Playtika - Need refund
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Playtika - Need refund - Image 4
It's been 4 times I bought items from board kings and never received any of themand I would greatly appreciate a refund. Thank you
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Loss:
$51
Cons:
  • None to mention

Preferred solution: Full refund

User's recommendation: Check the reviews first

Lois S Huk

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Verified Reviewer

I believe my account is suspended.

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I have a google card that I tried to put on my account. It was denied due to account issues. It denied the card. I need my account to be reinstated. I have been a loyal customer for years. This is not right. Someone used my debit card and made a lot of purchases and when I found out I called my bank and reported it. This is not my fault and my account gets suspended...
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Loss:
$888
Pros:
  • Games are awesome
Cons:
  • Csn be expensive

Preferred solution: My bank is working on getting my money returned

User's recommendation: Email your issue to the website

Lois S Huk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Allentown, Pennsylvania

Find out what the issue is

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Cannot purchase on game. Message says there is an issue. Cannot complete purchase. Been trying to get an answer since yesterday. Still have no answer as to why and can they fix it. Did not get yo talk to anyone. The phone number does not get a person on the phone. I have no resolution to the issue and I do not know what the issue is. Can someone HELP ME!!!
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User's recommendation: Remain calm do not get frustrated

Maureen M Trp

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Verified Reviewer

To recover my account

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Playtika - To recover my account
I'm not pissed, I just don't know how to recover the right Account With 15 numbers for my winnings!! It's the picture of me with Indian in background!! HELP!! TYVM
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Preferred solution: Recovery Of The Right Account!!

Catalin I Yet

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Verified Reviewer

Rip off

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Guys , what the *** is going on !!! More you spend real money in this game more you lose and enjoy the game less, this is a rip off ... there are no drops , i spent 80£ in a week on a free game ... and i can't even enjoy the game , from 1$ you now ask me up to 8$ for the same in game buys , how i ask for a refund ? This is a RIP off , i will go legal on this , it is absolutely ridiculous.
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Loss:
$70
Cons:
  • Rip off game they are deceiving

Preferred solution: Full refund

Sandra H Wtv

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Verified Reviewer

I need my game fixed I didn’t mess it up I keep sending in tickets tho know one will help me

Playtika - I need my game fixed I didn’t mess it up I keep sending in tickets tho know one will...
I have been playing for 15 years I can't get my game back I have been playing for 15+ years and I m stuck on level one
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Nathan B Uoy

Never get a response or help from email..

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Playtika - Never get a response or help from email..
Updated by user Nov 22, 2023

Say that technical department will get hold of me this is nearly a week ago last year same thing didn't do it why did I go back to get punished again they say my name is Jayden Daniels but I'm not Jayden Daniels that is not my name but my card and my accounts linked...

Original review Nov 22, 2023
Guys these people have accepted over a thousand dollars in fraudulent money not only this the items that would purchase were defective and did not work as advertised I have no idea how I can get my money back it's My Life savings a thousand dollars is nothing to some people but to me it's everything I'm so embarrassed I feel like setting up a gofundme because I was scammed and bamboozled people even bypassed my biometrics I'm so embarrassed and humiliated as I write this as a grown man I'm in tears and the software developer playtika! HOUSE OF FUN STAY AWAY BECAUSE IT CAN BECOME ADDICTING AND THEN WHEN YOU GET HACKED THEY ACCUSE YOU FOR NOT KEEPING YOUR DEVICES SECURE I HAD TWO LAYERS OF SECURITY ONE IS MY FINGERPRINT AND PASSWORD AND THEY WERE BYPASSED AND THEN WHEN I DID PLAY AN ASPECT OF THE GAME WAS NOT WORKING CORRECTLY AND THEY REFUSE TO ACKNOWLEDGE THAT IT'S BROKEN THEY ALSO CANCELLED THE ABILITY TO RECORD YOUR SCREENPLAY WELL FOR ME PERSONALLY BECAUSE I CAUGHT THEM OUT AND I ALSO HAVE AN EMAIL THAT SHOWS THAT THEY DON'T REFUND EVEN WHEN IT'S THEIR FAULT STAY AWAY GUYS HONESTLY
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Loss:
$2000
Pros:
  • If you like being lied to then that is a pro
Cons:
  • Refuse to refund even when its their fault
  • Cheat
  • Accept stolen money

Preferred solution: It's more than $1,000 over a lengthy period of time it's been so much but a thousand dollars was all I had to my name and it's all gone my mother is dying in a rest home my father has kidney disease and I'm terminally ill my heart is broken

User's recommendation: Don't play it they rig it and say it's based on luck they say that it's algorithm it's dangerous take a look at my added picture this is all my money gone I have nothing now absolutely nothing and I can't get it back and I am suffering with the terminal illness

Carlos Lgz

Request for an independent audit to this game by the goverment

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I play slotomania and like millions of users i feel cheated by this money laundering business. I think these social casino games should fall in the same category as online casinos, since they generate millions of profit on our expense. Until the goverments pay more attention to these scams, Playtika will be operating freely without restrictions and stealing players money.
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Pros:
  • Intuitive gameplay
  • Well designed game
  • Great graphics
Cons:
  • Manipulated algorithm

Preferred solution: I would like this game to he audited by the goverments, everyday thousands of players lose large amount of money in this scam.

User's recommendation: Avoid this scam

Anonymous
map-marker Washington, District Of Columbia

No one has responded to my service ticket #WSCS0099595

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I was charged $90.09 for virtual chips and a Jokers package and did not receive the chips or anything for that matter. No one has responded to the service ticket or reached out to me with a refund.I want to be refunded or receive my order. They claim to have service 24hrs a day, but I cant talk to a representative and I only receive automated email responses saying the pit boss is looking into the matter. If you have not received you chips please wait 10 minutes before contacting us. It been 4 days!
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User's recommendation: Be careful with spending money on this site

John B Tgu

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Verified Reviewer

Steal monet

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Playtika - Steal monet
Someone hacked my account. They accused me of stealing, and disabled my account. They answer emails 2 to 3 days after you send them.
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Loss:
$10
Pros:
  • Best looking poker game
Cons:
  • Completely rigged

Preferred solution: Account reinstated

User's recommendation: Save your money

Matt G Ypb

Unfair wsop loss of chips would like to get more chips back and refund but i do love pokero

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Want to talk to customer service about getting more chips I've spent lots of money on chips free chips just to play a video game would like to hear back and get free bands of billions of chips to play cuz I've spent money on billions already and I feel that I have been disappointed with love to talk to customer service my phone number is 530-798-**** my name is Matt
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Loss:
$5000
Pros:
  • Fun and great games
Cons:
  • Losing

Preferred solution: Or like a refund but I also would like worships just trying to get my money's worth and love playing the game of WSOP

Roger D Ynt

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Verified Reviewer
| map-marker Buckeye, Arizona

Over 2 billion of my token coins disappered

Over 2 billion of my coins are gone. I played wendsday night March 13th. Then Friday I logged on to Playland only had 106.000 coins
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User's recommendation: Watch your total coin count

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