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Playtika

Playtika

www.playtika.com
What is your customer experience with Playtika?

Playtika Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Playtika has a 1.9 star rating from 885 reviews, with 3% would recommend and a 74% unfavorable share; consumers cite high prices and widespread dissatisfaction.

Key Takeaways for Future Customers

  • Check Playtika reviews before purchasing and expect limited live support.
  • Prepare for billing and refunds disputes when buying in‑app items or subscriptions.
  • Consider account recovery and purchase history issues if you value reliable customer service.

Negative Feedback / Risk Areas

  • Frequent Playtika customer complaints about uncredited purchases and stolen or recurring charges.
  • Poor customer service response, unreachable phone lines, and denied refunds cause escalation.
  • Allegations of rigged outcomes, lost accounts, and problematic subscription/billing practices.

Positive Feedback

Some users enjoy the games and find them fun when issues are resolved; a portion say they might return if refunds and support improve.

View full overview ›

Media from reviews

Playtika - Bad news company
Playtika - Accont is disabledPlaytika - Accont is disabled - Image 2Playtika - You guys promised me something and the info ended up being wrongPlaytika - Problem with claiming team chests.Playtika - This is a scamPlaytika - F.a.q. sheet. Mistatments affected 58billion in chips.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
money game account bingo blitz blitz bingo card phone number issue
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Kyre Wyt
map-marker Washington, District Of Columbia

Lost account

New phone WSOP will not allow me entrance.App freezes.

WesleyPatterson55@***.com

Poker accout name Starchild.

Estimated play money 330****.

User's recommendation: Contact support.

View full review
Anonymous
map-marker Charlotte, North Carolina

Wsop game is totally rigged

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AI Highlights
  • - Unrealistic deals with frequent three-card flops, pairs, flushes, and straights.
  • - It feels rigged and favors smaller stacks and preflop all-ins.

I have played real cash poker for ten years. I have played the Playtika Wsop poker for two years.

I see more 3 card flops with pairs, flushes and straights in an hour than I see in 100 hours of real poker. This is statistically impossible. The deal is totally unrealistic. This site is rigged to redistribute the wealth to smaller stacks.

This site is rigged to allow preflop, all in bets to win way more than they should.

This site is designed to create monster hands and lots of action rather than be realistic. Shame on Wsop for attaching their name to this bogus poker website.

Loss:
$100
Cons:
  • Unrealistic dealing
Reason of review:
Bad quality
View full review
410 comments
Guest

Put a gun to the guy who created the algorithm for WSOP free to play and say, " show me that it doesn't favor short stacks and All-ins and.... " BET you'd be surprised at the answer!

Jacqui Vhf
reply icon Replying to comment of Guest-2035388

AND THEN PULL THE TRIGGER

Guest

nothing to win on this site , but money to lose. Keeps getting more and more pathetic with their new games. keep popping only $1.99....why to win a fake braclet.......Joke!!

Guest

I’ve had two four of a kind hands go against me in two days, one when I had a Full House, Kings over 6’s, with four 6’s winning! Ridiculously inaccurate odds.

Eniyah Vwk

I was told real money would be paid out using this game. I was cheated out of $100.00 for signing up with this company 3years ago

Guest

Would agree totally. I have been playing poker all my life and WSOP in Nevada is a ******* joke.

Very unrealistic as you state. I would bet WSOP uses shills .....no other way to explain the hands that are dropped to certain players time after time after time and on different days.

Guest

This site is nothing but a scam. Anything Facebook promotes is a scam intended to cheat people out of their money. Facebook and the apps they promote are pure evil.

David E Mtb

16,000.00 in losses feel free to reach out to me to add to class action lawsuit for game being rigged. I Received a subpoena in the email from Google today

Kattie Gbp
reply icon Replying to comment of David E Mtb

David did you follow through with this lawsuit last year? I live in Michigan I played WSOP for the last 10 years I have always knew it was rigged but lately it's worse and worse we just got live poker in the state of Michigan and there is a big difference I played WSOP yesterday and about puked.

I bought a cheap package because it would be fun and it was not fun stealing money out of our pockets.

I have a lot of money in it and I have threatened them many times to remove Caribbean holdem it of a lawsuit. is a .?!:$&@ scam.

Guest

All the comments so correct, just lost 3 billion on 3 hands, had winning hands going into river card and lost to a draw of Ace flush over my kink flush first 5 cards, a 5 for a full hose to beat my Ace high flush and a 6 for full hose to beat my Ace high straight. If that’s not a set up don’t know what is.

Out of chips and out of WSOP.

SOMETIMES YOU LEARN THE HARD WAY. GOODBYE WSOP.

Guest
reply icon Replying to comment of Guest-1904359

The first guy said it best. Ive never seen so many big hands in a few hours of play .Been playing live for years, and that is just not how poker goes.

This site is very rigged. I wouldn't be surprised if they have bots on their too. Every all in hand I have, I always lose to a lesser hand. Almost 100 percent of the time.

The donk at the table raising every hand with garbage catches every time. Site is one of the worst ones out there. You can't tell me its not rigged. I play poker for a living.

Site is seriously rigged. I wonder how much they pay off the auditors, cause there's not a chance in *** that site isn't rigged.

Myers Jpq

Agreed most unrealialistic and rigged game.... You buy you loose......

Guest

Pretty boring game when you make a hand and get beat by an all in 7/2 off. After a few years I see you get throttled down if you don’t buy chips.

It’s very obvious, regardless of their plea that is all random and certified. I call bs.

I don’t buy,I don’t even get a hand out of about every 40/50 hands. Play money, play game and geared to fit buyers.

Guest

WSOP POKER IS A RIGGED FIXED GAME, MADE TO SELL POKER CHIPS AND RIP OFF THE PLAYERS.

Guest

None of the bots even act like human beings. Most of them can't even speak english because the bots operate in either Israel or China.

They just use fake pictures, never say anything except the same automated responses over and over again, call everything YOU bet because they know YOU will always lose to them, then dump the chips they stole to another bot. Then the site will ask you to buy more chips from them.

The site is owned by China and headquartered in Israel. Absolutely disgusting scam.

Jenai Mcr

Wsop going to be sued again and taking off Google play for good

Guest

Playtika is owned by China. That is all you need to know.

Guest
reply icon Replying to comment of Guest-1848492

Yep

Guest

I agree

Guest

I HAD SPEND OVER $6000 ON THIS RIGGED SITE,AT FIRST EVERYTHING YOU GO IN YOU WILL WIN. BUT THE CHIPS THAT YOU WIN,YOU CAN ONLY KEEP IT FOR A WEEK.

I HAD MY ACCOUNT UP TO 150 BILLIONS AND THEN THEY WILL SET YOU UP MULTIPLE BIG HANDS TO LOSE ALL OF YOUR CHIPS.MY CHIPS DID NOT LAST LONG BECAUSE ONCE YOU MAKE ANY PURCHASES ON HERE THEY WILL TARGET YOU TO PURCHASE MORE CHIPS.YOU DONT HAVE A CHANCE,REGARDLESS OF HOW WELL YOU PLAY.YOU FLOP THE BEST HAND AND SOMEHOW YOU WILL LOSE. THE AIM OF THIS SITE IS TO FRUSTRATE YOU SO YOU WILL PURCHASE MORE CHIPS. THEY SET YOU UP BY INCREASING YOUR CLUB RANKING TO UNLOCK BIGGER CHIPS DEAL AT THE STORE AND THEN THEY WILL SET YOU UP TO LOSE ALL YOUR CHIPS AND PRESENT YOU WITH A HIGH OFFER THAT YOU CANT RESIST.THIS IS A NEVER ENDING CIRCLE THE MORE YOU BUY THE MORE YOU WILL BE TARGETED TO MAKE MORE PURCHASES. I HAD 150 BILLIONS AND LOST IT IN 5 HANDS.

ALOT OF TIMES I FLOPPED THE BEST HAND AND MIRACULOUSLY SOMEHOW ON THE RIVER THEY WILL HAVE THE WINNING HAND SO THE AIM OF THE SITE IS TO BAIT YOU AND SETUP HANDS FOR YOU TO GO ALL IN AND LOSE.THEY WILL SET YOU UP POCKET PAIRS A,K OR Q SO THAT YOU WILL GO ALL IN AND LOSE ALL OF YOUR CHIPS. THE SITE IS ALL CONTROLED BY THEM, IF THEY WANT YOU TO WIN YOU WILL WIN NO MATTER WHAT CARDS YOU HOLD AND IF THEY WANT YOU TO LOSE YOU WILL LOSE.SO THERE IS NO POINT OF PLAYING A GAME THAT YOU DON HAVE ANY CONTROL OVER IT. PLEASE DO NOT PURCHASE CHIPS LIKE I DID,BECAUSE THEY WILL TARGET YOU UNTIL YOU STOP PLAYING AND THEN THEY WILL TARGET THE NEXT VICTIM AND SO THE CIRCLE GOES AROUND AGAIN. FROM MY EXPERIENCE DO NOT GIVE THESE CRIMINALS ANYMORE MONEY BECAUSE HE IS A CHINESE BILLIONAIRE ALREADY,YOUR BETTER OF THROWING YOUR MONEY IN THE GUTTER.

THIS SITE IS NOT A REAL POKER SITE THAT YOU CAN PLAY FOR FUN. IS COMPLETELY RIGGED REAL PLAYERS ALWAYS LOSE AND PLAYERS WITH BIG ACCOUNTS IS ALL EMPLOYEES,BUT NOT ALL OF THE TIME,NOW THEY USE PLAYERS WITH SMALLER ACCOUNT BALANCES SO IT DOESNT LOOK TOO OBVIOUS.IM SURPRISE THAT NO ONE HAS LAUNCH A CLASS ACTION LAWSUIT AGAINST THESE CRIMINALS. BE SMART AND STAY AWAY FROM SITES THAT IS RUN BY PLAYTIKA SUCH AS POKER HEAT- ZYNGA POKER- HOUSE OF FUN-BINGO BLITZ- VEGAS SLOT- SLOTOMANIA AND SO ON. DONT BE STUPID LIKE I DID AND GIVE YOUR MONEY TO THIS CRIMINAL BETTER OF SPENDING YOUR MONEY ON SOMETHING ELSE EXAMPLE LIKE A NEW PHONE THAN GIVING IT TO THIS CRIMINAL.

IM VERY UPSET WITH MYSELF FOR LOSING THAT MUCH MONEY TO A RIGGED APP THAT YOU DONT HAVE ANY CONTROL OVER AT ALL.

THE ECORGA CERTIFICATION THAT THEY ALWAY PRESENT WHEN PLAYERS COMPLAINT ABOUT THE GAME IS BS.THEY PAY ECORGA FOR THE CERTIFICATION BECAUSE HE IS A BILLIONAIRE,BECAUSE IF YOUR A BILLIONAIRE YOU CAN PAY YOURSELF OUT OF ANYTHING. HOPEFULLY THIS SITE ONE DAY WILL BE SHUT DOWN,GOOGLE WONT SHUT THEM DOWN IS BECAUSE THEY GET A CUT OUT OF ANY PURCHASES YOU MAKE.

View more comments (409)
Nina R Mrq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Punta Gorda, Florida

Bad news company

Playtika - Bad news company

Not being fairly treated in Disney Solitaire, not receiving the movies to advance in play. I keep asking; they don't respond.

5 days, no movies. Is this a scam?

Preferred solution: My movies to continue playing

User's recommendation: Watch out try don’t play fair!!!!

View full review
Matthew C Lin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

No answer after calling several times

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I need help with customer service can't get anybody. I don't have any help on slotomania live customer service

Loss:
$100
Cons:
  • Alot they suck

Preferred solution: Live customer service

User's recommendation: Don't play slotomania

View full review
Will L Izq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Trying to delete an account with a game called poker heat

The phone rang picked up and phone call hanged up. no one picked up theres nothing else to say how can I explain anything upon a call that never happened

User's recommendation: Don’t trust these video game apps. They get you once you don’t wanna play no more to delete your account, they trap you and then they don’t give me no options to delete your personal information

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Perianne W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not give me my coins after purchase

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nothing they stole my money!! DDO NOT USE!!! I PURCHASED COINS AND NEVER RECEIVED THEM AND CANNOT GET AHOLD OF NOBODY!!!

Loss:
$5
Cons:
  • Fraud app

Preferred solution: Full refund

User's recommendation: Do not USE!!

View full review
Ryan G Oqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dorchester, Massachusetts

No call back no response

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No call, no refund. I've been loyal playing the game WSOP for a while now, purchased directly through Playtika.

Loss:
$12
Pros:
  • Fun at times
Cons:
  • Loose to much

Preferred solution: A lot of free chips that I’ve lost or been entitled

View full review
Ernest M Csr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PayPal deposit ...

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AI Highlights
  • - They hung up on me.
  • - Requests a $1,000 deposit to PayPal from Classic Slots Mania.
  • - Finished the game Sunday; 24-hour review is over.

They hung up on me... Could you please deposit my $1,000 that I earned playing Classic Slots Mania into my PayPal account?

I finished the game Sunday; the 24-hour review is over now. ernestmorrow22@***.com

Pros:
  • Easy to use
Cons:
  • Payment very very slow

Preferred solution: PayPal: $1000 dollars

User's recommendation: Needs work....

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Deward Xgb
map-marker Gothenburg, Västra Götaland County

Refund

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AI Highlights
  • - Money has been taken since 2013 and most benefits were removed.
  • - They say you still pay to get good cards, sets, and bonuses.

All my money since 2013 they lie take away most of all your benefits and still you pay to get good cards sets bonuses theses guys take over more money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money

Loss:
$390000
Cons:
  • 0008

Preferred solution: Full refund

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Lonnie J Qch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Blacksburg, South Carolina

Y'all stole off my card then wanna make every exscuse in the world how nothing is ever ur fault

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AI Highlights
  • - Reviewer alleges unauthorized charges; purchases were not made by them; they were hacked and they complain about the company's handling.

Y'all stole money off my card, then make every excuse how nothing is ever y'all's fault. No wonder y'all get sued all the time.

Y'all have a lot of terrible reviews. I can see y'all going bankrupt in the future. Y'all lost a good customer here; y'all's loss.

I got hacked, and I did not make the purchases in question. Buncha thieves.

Loss:
$3000
Cons:
  • Buncha thiefs and will rip you off

Preferred solution: Full refund

User's recommendation: I recommend you don't get involved with these crook s they will steal from you

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Andrea F Ygp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stolen money out of my account

Yes, no one answered. They stole 1700 from my bank account.

And I'm supposed to be okay with this? The answer is no.

Loss:
$1900
Cons:
  • Fraud

Preferred solution: Full refund

View full review
Edward P Gbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ripped off

AI Highlights
  • - Spent $116.59 on 1/16 to buy coins; transaction 202601****44; did not receive 199+ coins or items; please refund or deliver.

Spent $116.59 on 1/16 to buy coins on the top half and bought the bottom half earlier. Anyway after purchasing and the transaction number is 202601****44 I went to get pieces and it shut down and I did not receive 199 plus coins, a 2x dome oackets and I think a wheel.

I have been trying to reach out since it happened and you have done nothing. Please give me my coins and stuff or refund me and get in touch at horseman081453@***.com.

You see ai spend a lot of money with you. Eddie

Loss:
$117
Pros:
  • Fun to play
Cons:
  • Do not get back to you the transaction was days before the 16th
  • There customer service is horrible

Preferred solution: Refund or all of what I am missing. You see I spend alot of money with you specially that day

User's recommendation: If nit taken care of do not get ducked in

View full review
Lonnie J Qch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Blacksburg, South Carolina

Y'all stole my money

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AI Highlights
  • - They will steal money from your card; they stole mine.
  • - The app's game doesn't pay out and seems designed to take more money.
Updated by user Dec 24, 2025

They make exscues about how nothing's ever there fault and there app is a straight up rip off

Original review Dec 23, 2025

They will steal your money from your card. They stole mine.

Don't mess with this app; they are thieves. Furthermore, they have their game that doesn't pay out anything to hook you and take more money.

View full review
Patricia W Wyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Hartford, Connecticut

Didn't get my cash back.

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I was in Bingo Blitz. It went to Bingo Noble.

I won $252.39. It would not give me my winnings.

It went back to a new game. I tried again; the same thing happened.

Loss:
$252

Preferred solution: Full refund

View full review
Katherine S Qub
map-marker Philadelphia, Pennsylvania

Being charged monthly without my permission

AI Highlights
  • - Monthly charges of 1.99 or 2.11 appear.
  • - I did not sign up for a monthly service.
  • - The fee charges monthly and I want it stopped.

I have been charged monthly a few of 1.99 or 2.11 . I did not sign up for anything monthly.

I play bingo blitz. Only time is when I purchase things while playing the game. But this fee is charged every month. I want it stopped.

Trying to connect to customer service is a joke.

I sent an email requesting they stop. They blocked it.

User's recommendation: If you play bingo blitz check to see if your charged a monthly subscription fee. You may be charged as I was.

View full review
Kim J Rpm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account history

I need a receipt for the money I've been spending on Bingo Blitz from Playtika for playing Bingo Blitz, please and thank you.

Preferred solution: Account history

User's recommendation: Patience

View full review

About

Related Companies

Bingo Blitz, Slotomania, House of Fun, Redecor

Summary

Playtika is an IT corporation that focuses on creating web applications and software. Its head office is located in the United States. The company also has resident offices in Israel, Ukraine, Canada and Belarus. Playtika works mainly with small and medium-sized businesses. The company provides different video games such as Slotomania, Caesars Casino, House of Fun, WSOP, Bingo Blitz and many more. Aside from that the company has recently issued new games: Bingo Rush 2, Farkle Pro, Scratch That, Caesars Slots and Vegas Downtown Slots. All company’s software is applicable for IOS, Android and Windows Phone operating systems.

Playtika reviews and complaints

Playtika is ranked 282 out of 2218 in Games and Movies category

Area Served

USA, Worldwide, UK, Canada, Australia, Other

Payment Methods

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