Skip to content
  • Login
Playtika

Playtika

www.playtika.com
What is your customer experience with Playtika?

Playtika Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Playtika has 1.9 star rating based on 1240 customer reviews. Consumers are mostly dissatisfied.

  • 3% of users would likely recommend Playtika to a friend or colleague.

  • Rating Distribution
  • Pros: Fun, I like playtika if you solve my problem, Playing games.
    Cons: Poor customer service, Do not like being cheated, I am being cheated by this game and those who control it.

View full overview ›

Media from reviews

Playtika - You guys promised me something and the info ended up being wrong
Playtika - Problem with claiming team chests.Playtika - This is a scamPlaytika - F.a.q. sheet. Mistatments affected 58billion in chips.Playtika - F.a.q. sheet. Mistatments affected 58billion in chips. - Image 2Playtika - F.a.q. sheet. Mistatments affected 58billion in chips. - Image 3Playtika - I had a technical issue with a glitch, I wanted to report it and get credit...
View all media ›

Top Playtika Reviews

Positive Review

"Withdrawal problem"

stars-rating stars-rating stars-rating stars-rating stars-rating

My withdrawal problem deposit withdrawal but not my received ac recharge done 600 rs not ac my received money please help User's recommendation: Yes but not...

Critical Review

"Bad business"

stars-rating stars-rating stars-rating stars-rating stars-rating

I'm very disappointed in Playtika for not responding I've been a playing bingo blitz for years and never had any real issues.And if I did they responded in no...

Show reviews that mention
game account money chips phone card customer customer service wsop number
Filter review
Sort by
Aiza Usc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Received 1099 for prize winnings late

Updated by user Apr 23, 2025

Very little contact. They are hard to reach.

Original review Apr 21, 2025

I won a prize from Playtika that was received in 2025, but never received a 1099 until a week after filing my taxes and it's recorded as 2024 so now I have to amend all my returns. I didn't receive the prize until this year so it should be a 1099 for 2025.

View full review
Anonymous
map-marker Charlotte, North Carolina

Wsop game is totally rigged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have played real cash poker for ten years. I have played the Playtika Wsop poker for two years.

I see more 3 card flops with pairs, flushes and straights in an hour than I see in 100 hours of real poker. This is statistically impossible. The deal is totally unrealistic. This site is rigged to redistribute the wealth to smaller stacks.

This site is rigged to allow preflop, all in bets to win way more than they should.

This site is designed to create monster hands and lots of action rather than be realistic. Shame on Wsop for attaching their name to this bogus poker website.

View full review
Loss:
$100
Cons:
  • Unrealistic dealing
Reason of review:
Bad quality
410 comments
Guest

Put a gun to the guy who created the algorithm for WSOP free to play and say, " show me that it doesn't favor short stacks and All-ins and.... " BET you'd be surprised at the answer!

Jacqui Vhf
reply icon Replying to comment of Guest-2035388

AND THEN PULL THE TRIGGER

Guest

nothing to win on this site , but money to lose. Keeps getting more and more pathetic with their new games. keep popping only $1.99....why to win a fake braclet.......Joke!!

Guest

I’ve had two four of a kind hands go against me in two days, one when I had a Full House, Kings over 6’s, with four 6’s winning! Ridiculously inaccurate odds.

Eniyah Vwk

I was told real money would be paid out using this game. I was cheated out of $100.00 for signing up with this company 3years ago

Guest

Would agree totally. I have been playing poker all my life and WSOP in Nevada is a ******* joke.

Very unrealistic as you state. I would bet WSOP uses shills .....no other way to explain the hands that are dropped to certain players time after time after time and on different days.

Guest

This site is nothing but a scam. Anything Facebook promotes is a scam intended to cheat people out of their money. Facebook and the apps they promote are pure evil.

David E Mtb

16,000.00 in losses feel free to reach out to me to add to class action lawsuit for game being rigged. I Received a subpoena in the email from Google today

Kattie Gbp
reply icon Replying to comment of David E Mtb

David did you follow through with this lawsuit last year? I live in Michigan I played WSOP for the last 10 years I have always knew it was rigged but lately it's worse and worse we just got live poker in the state of Michigan and there is a big difference I played WSOP yesterday and about puked.

I bought a cheap package because it would be fun and it was not fun stealing money out of our pockets.

I have a lot of money in it and I have threatened them many times to remove Caribbean holdem it of a lawsuit. is a .?!:$&@ scam.

Guest

All the comments so correct, just lost 3 billion on 3 hands, had winning hands going into river card and lost to a draw of Ace flush over my kink flush first 5 cards, a 5 for a full hose to beat my Ace high flush and a 6 for full hose to beat my Ace high straight. If that’s not a set up don’t know what is.

Out of chips and out of WSOP.

SOMETIMES YOU LEARN THE HARD WAY. GOODBYE WSOP.

Guest
reply icon Replying to comment of Guest-1904359

The first guy said it best. Ive never seen so many big hands in a few hours of play .Been playing live for years, and that is just not how poker goes.

This site is very rigged. I wouldn't be surprised if they have bots on their too. Every all in hand I have, I always lose to a lesser hand. Almost 100 percent of the time.

The donk at the table raising every hand with garbage catches every time. Site is one of the worst ones out there. You can't tell me its not rigged. I play poker for a living.

Site is seriously rigged. I wonder how much they pay off the auditors, cause there's not a chance in *** that site isn't rigged.

Myers Jpq

Agreed most unrealialistic and rigged game.... You buy you loose......

Guest

Pretty boring game when you make a hand and get beat by an all in 7/2 off. After a few years I see you get throttled down if you don’t buy chips.

It’s very obvious, regardless of their plea that is all random and certified. I call bs.

I don’t buy,I don’t even get a hand out of about every 40/50 hands. Play money, play game and geared to fit buyers.

Guest

WSOP POKER IS A RIGGED FIXED GAME, MADE TO SELL POKER CHIPS AND RIP OFF THE PLAYERS.

Guest

None of the bots even act like human beings. Most of them can't even speak english because the bots operate in either Israel or China.

They just use fake pictures, never say anything except the same automated responses over and over again, call everything YOU bet because they know YOU will always lose to them, then dump the chips they stole to another bot. Then the site will ask you to buy more chips from them.

The site is owned by China and headquartered in Israel. Absolutely disgusting scam.

Jenai Mcr

Wsop going to be sued again and taking off Google play for good

Guest

Playtika is owned by China. That is all you need to know.

Guest
reply icon Replying to comment of Guest-1848492

Yep

Guest

I agree

Guest

I HAD SPEND OVER $6000 ON THIS RIGGED SITE,AT FIRST EVERYTHING YOU GO IN YOU WILL WIN. BUT THE CHIPS THAT YOU WIN,YOU CAN ONLY KEEP IT FOR A WEEK.

I HAD MY ACCOUNT UP TO 150 BILLIONS AND THEN THEY WILL SET YOU UP MULTIPLE BIG HANDS TO LOSE ALL OF YOUR CHIPS.MY CHIPS DID NOT LAST LONG BECAUSE ONCE YOU MAKE ANY PURCHASES ON HERE THEY WILL TARGET YOU TO PURCHASE MORE CHIPS.YOU DONT HAVE A CHANCE,REGARDLESS OF HOW WELL YOU PLAY.YOU FLOP THE BEST HAND AND SOMEHOW YOU WILL LOSE. THE AIM OF THIS SITE IS TO FRUSTRATE YOU SO YOU WILL PURCHASE MORE CHIPS. THEY SET YOU UP BY INCREASING YOUR CLUB RANKING TO UNLOCK BIGGER CHIPS DEAL AT THE STORE AND THEN THEY WILL SET YOU UP TO LOSE ALL YOUR CHIPS AND PRESENT YOU WITH A HIGH OFFER THAT YOU CANT RESIST.THIS IS A NEVER ENDING CIRCLE THE MORE YOU BUY THE MORE YOU WILL BE TARGETED TO MAKE MORE PURCHASES. I HAD 150 BILLIONS AND LOST IT IN 5 HANDS.

ALOT OF TIMES I FLOPPED THE BEST HAND AND MIRACULOUSLY SOMEHOW ON THE RIVER THEY WILL HAVE THE WINNING HAND SO THE AIM OF THE SITE IS TO BAIT YOU AND SETUP HANDS FOR YOU TO GO ALL IN AND LOSE.THEY WILL SET YOU UP POCKET PAIRS A,K OR Q SO THAT YOU WILL GO ALL IN AND LOSE ALL OF YOUR CHIPS. THE SITE IS ALL CONTROLED BY THEM, IF THEY WANT YOU TO WIN YOU WILL WIN NO MATTER WHAT CARDS YOU HOLD AND IF THEY WANT YOU TO LOSE YOU WILL LOSE.SO THERE IS NO POINT OF PLAYING A GAME THAT YOU DON HAVE ANY CONTROL OVER IT. PLEASE DO NOT PURCHASE CHIPS LIKE I DID,BECAUSE THEY WILL TARGET YOU UNTIL YOU STOP PLAYING AND THEN THEY WILL TARGET THE NEXT VICTIM AND SO THE CIRCLE GOES AROUND AGAIN. FROM MY EXPERIENCE DO NOT GIVE THESE CRIMINALS ANYMORE MONEY BECAUSE HE IS A CHINESE BILLIONAIRE ALREADY,YOUR BETTER OF THROWING YOUR MONEY IN THE GUTTER.

THIS SITE IS NOT A REAL POKER SITE THAT YOU CAN PLAY FOR FUN. IS COMPLETELY RIGGED REAL PLAYERS ALWAYS LOSE AND PLAYERS WITH BIG ACCOUNTS IS ALL EMPLOYEES,BUT NOT ALL OF THE TIME,NOW THEY USE PLAYERS WITH SMALLER ACCOUNT BALANCES SO IT DOESNT LOOK TOO OBVIOUS.IM SURPRISE THAT NO ONE HAS LAUNCH A CLASS ACTION LAWSUIT AGAINST THESE CRIMINALS. BE SMART AND STAY AWAY FROM SITES THAT IS RUN BY PLAYTIKA SUCH AS POKER HEAT- ZYNGA POKER- HOUSE OF FUN-BINGO BLITZ- VEGAS SLOT- SLOTOMANIA AND SO ON. DONT BE STUPID LIKE I DID AND GIVE YOUR MONEY TO THIS CRIMINAL BETTER OF SPENDING YOUR MONEY ON SOMETHING ELSE EXAMPLE LIKE A NEW PHONE THAN GIVING IT TO THIS CRIMINAL.

IM VERY UPSET WITH MYSELF FOR LOSING THAT MUCH MONEY TO A RIGGED APP THAT YOU DONT HAVE ANY CONTROL OVER AT ALL.

THE ECORGA CERTIFICATION THAT THEY ALWAY PRESENT WHEN PLAYERS COMPLAINT ABOUT THE GAME IS BS.THEY PAY ECORGA FOR THE CERTIFICATION BECAUSE HE IS A BILLIONAIRE,BECAUSE IF YOUR A BILLIONAIRE YOU CAN PAY YOURSELF OUT OF ANYTHING. HOPEFULLY THIS SITE ONE DAY WILL BE SHUT DOWN,GOOGLE WONT SHUT THEM DOWN IS BECAUSE THEY GET A CUT OUT OF ANY PURCHASES YOU MAKE.

View more comments (409)
Ted D Lma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Windsor, Ontario

You guys promised me something and the info ended up being wrong

Playtika - You guys promised me something and the info ended up being wrong

A person from caesers slots told me wrong info about a purchase I was gonna make, and it ended up being wrong info! I want my money back or for someone to rectify this!

View full review

User's recommendation: Never

Nya Uuj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashville, Tennessee

F.a.q. sheet. Mistatments affected 58billion in chips.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Playtika - F.a.q. sheet. Mistatments affected 58billion in chips.
Playtika - F.a.q. sheet. Mistatments affected 58billion in chips. - Image 2
Playtika - F.a.q. sheet. Mistatments affected 58billion in chips. - Image 3
Contains 1 confidential file for company representatives

Paid for chips. Won Season 58billion.

For playtik rewards, I needed a thousand. I checked F.A.Q. States resets January. I made it 99.7% to next stage rewards.

To platinum. Which is 158 left to gain of 30,000. I spend the chips. And re check same day.

Now, todayw no notice they reset early I stead of January. I have all proof below and better receipts I can get.

But here's the faq original. Then todays.

View full review
jacqueline n Btw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Bad business

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm very disappointed in Playtika for not responding I've been a playing bingo blitz for years and never had any real issues.And if I did they responded in no time. I'm so over playtika

View full review
Jane E Jpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I had a technical issue with a glitch, I wanted to report it and get credit for the coins I lost. 3 hrs later I have filled out the form 3× and they continue to delete them when i submit them.bm

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Playtika - I had a technical issue with a glitch, I wanted to report it and get credit...
Playtika - I had a technical issue with a glitch, I wanted to report it and get... - Image 2

There is no customer support at all. You jump through hoops, fill out all the forms, and they tell you you're doing it wrong and delete it.

You have to do it through the game. There is no support portal on the game. They tell you to send screenshots, but when you go to take screenshots, it tells you the app doesn't allow them. They sell all your information and tell you they were allowed to do it.

If you don't like it, don't play the game. I've gone through every website available for the last 3 hours, this is my last resort.

Playtika is a total rip-off and basically a scam. Avoid their games at all costs.

View full review
Loss:
$12
Pros:
  • Multiple choices
  • Entertaining games
Cons:
  • Dead ends all requests sent no communication back from support at all
  • No customer service at all

User's recommendation: Run, Run as fast as you can in the opposite direction!

Suzanne D Frv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bingo blitz

I have paid up plus membership until April 11. Bingo Blitz is not giving me plus rewards.

They want me to join a trial of plus, but when I click on joining for trial play, they say I'm paid up till April 11. This goes on and on, and I have 19 free dice rolls that I cannot use because the free plus trial has come up, and then the process begins all over again. They say their top cats are working on the problem, but this has been going on for a couple of days.

I have been a regular of this game for about 15 years. This is unacceptable!!!

View full review

Preferred solution: The dice rolls and my plus rewards

Lyndal S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hacking our phone and ipad

Updated by user Apr 11, 2025

So if playtika did contact me it would be recorded and held as evidence correct? Never ever ever contacted me I open up my emails for all

Updated by user Apr 11, 2025

Wow thank you pissed consumers no. no one has contacted me at all. Please make that clear on your records.

Original review updated Apr 10, 2025

Bingo Blitz has manipulated innocent people. The game has never been regulated, just allowed too freely hit shores beyond American regulations, owned by a Dubai head office.

View full review
Loss:
$1000

Preferred solution: Full refund

User's recommendation: Stay the *** away and if you need a friend I’m here please LyndalSmith555@***.com always please walk away this game xx

Linda S Uyc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milwaukee, Wisconsin

The customer service #does not work!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I rec. a charge for $105.49 on my statement from Citi through Pay Pal.

I tried to stop this charge a thought I did.

It was by accident n I make many purchases but would never at that amount. Would you please remove this charge?

View full review
Karizma Aso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sevierville, Tennessee

This is a scam

Playtika - This is a scam

All they care about is making money off people, the quality of the game has superbly declined. If your want to get stuck with no progression even if you spend money, then this is the game for you.

View full review
Cayli Sdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elhovo, Yambol

Problem with claiming team chests.

Playtika - Problem with claiming team chests.

I cannot claim my team challenge points in governor of poker 3i have contacted all kinds of support but no one has reached out to me.

View full review

User's recommendation: Bad support team

jacqueline n Btw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Didn't receive in app purchase

At 6:17 am I purchased a mini bundle from bingo blitz 50 tokens for $1.99 and it took the money but I did not recieve my purchase

View full review
Jama Jld
map-marker Miami, Florida

They're nothing but a bunch of *** thieves but that doesn't matter you're not going to worry too much longer as I'm killing every *** board member

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm going to murder everyone of you board members I'm going to take everything in your life from you I'm going to kill your whole *** family's promise, you must be real f*****dumb to think you're going to use me like you have and get away with you f*****scumbags I'm coming to kill everyone of you

View full review
Anthony P Yxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billions in chips gone from my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 20, 2025

Not good

Original review Feb 19, 2025

I'm a 62-year-old, retired man who spends real money to play this fake game. I had billions in chips that I had just purchased to finish out a season, but now my billions in chips are gone.

View full review
Loss:
$200
Pros:
  • No pros
Cons:
  • Steal your money

Preferred solution: For my account to be looked at and chips and stats be updated i was masters ll with bracelets and rings ect.

User's recommendation: Don't purchase anything from wsop

Jeremy C Bsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hermitage, Tennessee

Being called a liar by multiple agents.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I won a 588b golden card and was only awarded 5.8b. Upon winning I gave all of my current chips away since I was guaranteed 588b.

I have contacted support on multiple occasions and have repeatedly been called a liar. I am a Cristian, former marine, peer mediator and definitely not a liar. There are glitches repeatedly in this game so I dont see what the issue is. I am respectfully requesting that I be awarded what I did Im fact win so that I can continue to play and spend money as I have been.

$500+ I have spent in only a few months.

I am not a liar. Thank you,

Jeremy (Jffer)

View full review

User's recommendation: Do not call me a liar. Bad for business

Shirley E Bkc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Savannah, Georgia

No review. I just want to play on my iPad

I recently contacted WSOP about changing my screen name to Joseph C. I have 51 billion chips on my iPhone.

They were linked to the same account through Facebook. odinsraven98@***.com. I have reset my password numerous times, still the same person. I've lost all friends and monies.

Is there any way that this can be fixed? The number you'll give does not work. The one you replaced has too many numbers.

I need a real number to talk to a person about this issue. Thank you, Shirley Ellis.

View full review

About

Related Companies

Bingo Blitz, Slotomania, House of Fun, Redecor

Summary

Playtika is an IT corporation that focuses on creating web applications and software. Its head office is located in the United States. The company also has resident offices in Israel, Ukraine, Canada and Belarus. Playtika works mainly with small and medium-sized businesses. The company provides different video games such as Slotomania, Caesars Casino, House of Fun, WSOP, Bingo Blitz and many more. Aside from that the company has recently issued new games: Bingo Rush 2, Farkle Pro, Scratch That, Caesars Slots and Vegas Downtown Slots. All company’s software is applicable for IOS, Android and Windows Phone operating systems.

Playtika reviews and complaints

Playtika is ranked 263 out of 1602 in Games and Movies category

Area Served

USA, Worldwide, UK, Canada, Australia, Other

Payment Methods

VISAMasterCardPayPalDiscover

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article