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Hello, I have been a longtime loyal and $$ contributor to your Poker Heat game. Since the games recent revamp I have experienced fatal problems to continue my "customership" I have and will continue to air my grievance on the only avenue for me at this time, the public PH Facebook page and Google Play.

What should be a concern to you is the fact your staff at PH continue to ignore without even an acknowledgment or apology for the problem. Please note, my grievance is no a petty *** about bots or the game cheating me but rather the way the recent revamp/upgrade has frustratingly made it impossible to play, thus wasting the 1000s of hours and $$ invested as well leaving my current bank of 6.6M useless. I have openly expressed my frustrations highlighting the bad will and PR being created by PH inability to at a minimum acknowledge me, apologize for my problem and then they could tell me to "go kick rocks" I would at least have some respect for such a response versus the continued disrespect shown by your people shown thru their continued avoidance of any form of acknowledgement. I bring this to your attention so that a Senior Marketing, Business Development or PR director to look into this issue.

I invite you to look at my string of comments on the open to prospective customers to see with an eye to seeing the needlessness of this bad will engendering and poor PR for your moneymaking property and potentially push whoever would be appropriate for this to be resolved.

I know it may be unlikely I welcome an appropriate person give me a call to discuss and for me to fill in any blanks that may be needed. Sincerely, John Beffel, 619-538-**** (Pacific time zone)

Reason of review: Bad quality.

Location: 2120 Colorado Ave, Santa Monica, CA 90404, USA

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Carlo Vxx

Am issues with poker heat,when I press poker heat it will on and off within a second,whatโ€™s wrong with it ?

Guest

Poker heat took all my money for no reason I didnโ€™t even play and my money was gone itโ€™s only for fun but wrong is wrong and right is right I am pissed

Guest

Every Damn time I play your MF robot players always always Fu...ken win. For the sorry *** who set this game up to cheat honest players I hope something really BAD happens to you and your family

Guest

Can you help me figure out why pokerheat Won't log me in Facebook properly. I tried everything , installing and re instaling, invites.

Logging out then re signing back in manually. Please help I really wanna play this game please

Guest

Poker heat just took my moneny over 500.00k i was wining a hand and the game stop no people you caรฑ do better than that

Guest

To whom it may concern: you have charged me for something I NOT ORDER please return any funds or financial transactions. Any financial transactions committed through poker heat, and me or a number associated with this phone number was unauthorised.

Guest

Do yourself a big favor, never play this game, they cheat, they have timed games and bots. Usually the bots win always on he last card dealt.

There software is terrible, screen in middle of game disappears and new game starts, your betting buttons disappear. All this is true.

And forget about complaining, you will never get a response. They need to shut it down.

Guest

I have my friends list deleted and canโ€™t collect free coins from my friends. Contacted you guys but no response.

Guest
reply icon Replying to comment of Guest-1743212

Same with me No response from support

Alphonso Rek

I have been a long time supporter of poker heat. Last night I was charged for a purchase I did not make.

I expect my account to be credited for the non purchase. Thx

Guest

Playtika your colluders just won because of how you are you *** I would hang these jerks by there nuts . Crooked game but they are being sued

Guest

They took 5.2 million chips and I wasnโ€™t even playing. Have sent 14 request and not one answer from this POS SIGHT.

Guest

I had to Uninstall my 'Pokerheat App' as for some reason it wasn't letting me in & when I Reinstalled the App it put me back to the Very Beginning again !! Not happy as I was heading toward's my second 'Ring' with 483 ring's earned & had played long and hard to get that far !

I am so disappointed/frustrated & now i can't seem to find a contact in Australia to get me back to where i was .. If someone could help me as to how i can start again from where i left off , it would be Much appreciated , thankyou in advance ..

Guest

This game is nothing but a rip off they steal your chips and cheat you out of millions

Guest
reply icon Replying to comment of Guest-1646746

Itโ€™s a scam.

Guest
reply icon Replying to comment of Guest-1671704

This crooked game is a scam and they are being sued

Guest

This game is a big rip off you lose millions in chips and your not even playing *** Bags

Guest

Iam pissed took me forever and hours of play time to get my 2nd ring to get my 5.4 million in chips had million in chips already so I had a total of 6.4 million in chips go to a table to play and donโ€™t even get onto the table and all my chips are gone and Iโ€™ve had thousands takin in the past your game and whoever is behind it really *** suck I will never spend another penny ***

Guest

I lost all my chips and wasn't playing did some one *** my account?its bad enough you ripped me off with your crooked dealing and how the river mysteriously wins 85 percent of the time but I dont understand how i lost more than 1600**** in chips and was not even playing?I'm sure you'll get back to me!!!! Boscott29@***.com

Guest

I had money charged to my account and received no chips. I have written the game site 3 different times with NO response.

I refuse to play again until itโ€™s resolved. I loved the game, but you are right about the revamping.

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