I PURCHASED $100 WORTH OF COINS AT 8AM THIS MORNING, 1,344,000,000, WHICH I RECEIVED. HOWEVER I HAVE YET TO RECEIVE THE 20 SLOTO CARDS WITH A MINIMUM OF 2 ***** CARDS.
IT IS NOW 11:15AM. I HAVE SEARCHED BUT HAVE FOUND NO CONTACT INFO, TECH SUPPORT, CUSTOMER SERVICE ETC... TO GET MY ISSUE ADDRESSED OTHER THAN THIS SITE TO LOG A COMPLAINT. I AM DISAPPOINTED THAT THIS HAPPENED AND EVEN MORE SO WITH THE DIFFICULTY IN GETTING IT RESOLVED!
ANY ASSISTANCE WOULD BE APPRECIATED. I ENJOY PLAYING THE GAMES BUT THIS HAS GIVEN REASON TO SEARCH FOR ANOTHER PROVIDER. HOPEFULLY THIS POST WILL PRODUCE AN AVENUE OR TWO I CAN TAKE ADVANTAGE OF.
I WILL BE TRYING OTHER WAYS TO CONTACT PLAYTIKA/SLOTOMANIA. LOOKING FORWARD TO HEARING FROM SOMEONE WITH SOME USEFUL INFO!
Product or Service Mentioned: Playtika Slotomania Video Game.
Reason of review: Problem with delivery.
Monetary Loss: $100.
Preferred solution: Deliver product or service ordered.
I didn't like: No customer service contact info, Never get the full amount of earned coins added to account.