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THIS IS THE ANSWER FROM SLOTOMANIA CUSTOMER SUPPORT...

INC684**** - Slotomania

Work/Archive

x

customersupport@***.com

5:27 PM (2 hours ago)

to me

Hi George,

Thank you for your reply.

George, I can see that you received all the cards that were supposed to be credited to you.

Here's a screenshot from your account:

The challenge column represents the Daily Dash rewards.

Let me know if you have any other questions or concerns.

Best regards,

Sebastian Retlaw

Slotomania Support

Slotomania Support Sebastian Retlaw, as usual, we talking about totally different things and once again in so many words, I have been called a lier.

If you would have pay close attention to my original message to Slotomania Customer Support which you answer to it, it clearly shows that it happens on the 8 of October 2018 and not 9 or 10 of October.

All this amounts to a clear disregard of what a player is saying as he or she gets the kick in the guts and been called a lier about an issue which did occur.

If you bother to look at my Sloto Cards History on the 8 of October 12-58 to 12-59 AM I received 15 Cards from friends and the next morning (8 of October) at 8-35 AM I received the other 5 Sloto Cards to complete the "Daily-Dash" on the second Level at which I should have received new Sloto Cards for completing that Level after which id only gave me just an amount of Playing Coins despite the fact that all my friends got the Sloto Cards as well.

Not to confuse once again the dates and time I am inviting you to look at my account to see for your self if I'm wrong or right (Which I'm more than certain that I'm not mistaken...) and compare the challenge for that 8 of October on the second Level of that "Daily-Dash" which I mention in that message sent to Slotomania Customer Support.

That is right down outrageous and negligent to get the facts wrong over and over again and get away with it and not answer for it, as this kind of practice not only upset Players across the board but it builds up a bad reputation for Playtika / Slotomania which bit by bit adds up and one day will be irreversible.

I have also mentioned in at least 3 messages to you personally about the Invitation from Slotomania to become a "VIP" and once again you avoided to answer to it.

I'm just wondering who in the world puts you in charge if you don't do your job properly.

I wonder what Playtika will say about all this as I will get in touch with them and give them all the details that they ask for last time and let the Management to deal with it as it seems that with you Mr. Sebastian Retlaw I'm getting nowhere.

Reason of review: Poor customer service.

Location: Brisbane, Queensland

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