Playtika - Gave me a package of "coins" I didn't OK, how much will it cost!?!?
I was playing Slotomania and bought the cheapest $1.99 coin package which is for 9375 coins. Then it went to a screen asking did I want to buy 20 times that and I've had that come up before and you need to enter your password in to agree to the second purchase. I did not plan to purchase the second time and I didn't enter anything and all of a sudden, it showed that I purchased 127,500 coins which I have never done!!! I tried to reach them via the ap and it said it could not be reached.
HELP! I only wanted $1.99 and I won't pay more!!
My email is carol.nurseaz@***.com
My name is Carol Fiala
I want to make sure I'm not ripped off. Is there a phone number I can call?
Reason of review: Order processing issue.
Preferred solution: Full refund.
Playtika Cons: Seem crooked when purchasing coins.
Location: 2120 Colorado Ave, Santa Monica, CA 90404, USA
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Comments
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Playtika sucks they will not ever get back to you there's no way to get ahold of them you lose your money in there it's gone no one will ever call you back or you never get an email back nothing they don't care
I agree Jessica, they donโt care, and they donโt call or email back. I am determined to not let them win though, seems like to me that they have stolen from a lot of people the same way as they did from me.
Donโt give up.
Keep posting about it. Itโs not their money to take, and we work too hard to have what we earned taken.
My review- It was supposed to be that I purchased 9, 375,000 and instead I show that I purchased 127,500,000. No way would I purchase that many!
Who knows what that costs! I wanted to spend $1.99 only.