Contact Playtika Customer Service
How to Reach a Person at Playtika
Customer Service Number:
-
1-310-622-7380USA
Playtika Emails:
Playtika Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Playtika Phone Number | 1 (310) 622-7380 |
| Average Hold Time | From 3 to 5 minutes |
| Average Calls duration | 6 seconds |
| Most Popular Playtika Email Address | info@playtika.com |
| Playtika Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Playtika Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 55% phone, 45% email |
| Common Reasons for Contact | Account, product/ service, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Playtika | First and last name, email or phone number |
Contact Information
Playtika Website:
Playtika Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Rosetti Tower
6 Maria Rosetti St., 5th Fl.
București 030167
Romania
Playtika Santa Monica, LLC
2225 Village Walk Dr., Ste 240
Henderson, NV 89052
Playtika UK
Quadrant House, Floor 6
4 Thomas More Square
London, E1W 1YW
England
Summary of Playtika Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Playtika?
Payments and Charges Question:
- “Charged for something I didn't charge”
- “I am being overcharged for purchases that I made since February 12, which I just realized”
- “Unauthorized deductions from my bank. I am pissed!!”
Product/ Service Question:
- “Did not give me my coins after purchase”
- “Game disappeared”
- “Game is not working”
Account Question:
- “Lost account”
- “Why are my chat blocked?”
- “Trying to delete an account with a game called poker heat”
Refund Question:
- “Refund”
- “Need refund”
- “I want my money back”
Shipping and Delivery Question:
- “I haven't received my payout yet it's been several months”
- “Didn't get my cash back.”
- “Didn't get my refund”
Request for Information Question:
- “Questions a bout a transaction”
- “About my money”
- “Want to talk to a live person, I’m getting really frustrated with everything”
Cards Question:
- “Card information”
- “Ur agents are giving me the run around at least 1000 dollars better be on my card today are I am throwing a lawsuit from *** on ur company'”
- “Taking money off my card I don't know what you all are even about”
Staff Question:
- “I don't have live customer service”
- “Need to speak to customer service”
- “Someone has been ordered this services on my card”
Activation/ Cancellation Question:
- “To unsubscribe”
- “To cancel subscription”
- “To cancel playtika subscription but they do not answer what gives I started out by not being pissed but now I feel that I am being pissed on”
Website/ Application Question:
- “App not opening”
- “In app ptuchase”
- “Web app abnormalities”
Return/ Replace Question:
- “Because I've been playing bingo blitz for over a year.bought a new phone and can't get on it.they won't return my email.and I'm not starting back on 1 level when I was on level 111 and had over 1000 coins and in book " grand canyon".d”
- “My 8 hundred trillion coins have been deleted and replaced with 1million coins. The games are also locked.”
- “To change my phone number”
Employment Question:
- “Received 1099 for prize winnings late”
Other Question:
- “Not being treated fairly”
- “Not being fairly treated in Disney solitaire not receiving the movies to advance in play I c keep asking they don’t respond 5 days no movies Is this scam?”
- “Explain”
Compare Playtika Customer Service To
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