Adonis V Toy

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Verified Reviewer

Log in

Was running two accounts one in my computer with 200 billion chips and one in my iPhone with almost 100 k. Some how when log in it takes me to my phone with nothing to play while I made a big purchase on my computer account. I want to access my computer chips. Can you help
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Preferred solution: Been able to log in and continue to play

Walter M Pqs

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Verified Reviewer

They deleted 9++ Billion from my Playtika WSOP acct and replaced it with 6 Million

Playtika has actually taken 9+Billion from my acct on either Monday 2/26 night or Tuesday morning 2/27. When I fill out the form, it says that my email address is already registered and I should enter a code. I have NO code.
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Loss:
$70
Pros:
  • Advanced age 11 spinal surgeries main activity
Cons:
  • I purchased about 12 billion but when it was at 9 billion it disappear
  • Playtika does not have a support team to compensate players
  • Unable to speak directly with a live person

Preferred solution: Full refund

Lee H Zxk

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Verified Reviewer

What did I pay for

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Questions weren't answered not sure why. Can't contact via phone. Would like to speak with an individual
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Preferred solution: To access promotional events

Resolved
gary d Alq

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Verified Reviewer
| map-marker Los Angeles, California

Resolved: The plan started when I was sick, and I could not start the exercise plan until my Dr gave the ok, the plan is already on day 21, and I can't start the plan until Monday, if you can't reset my plan ba

Updated by user Feb 06, 2024

Company fixed the issue and I have been provided with apology. Offered me 2 months of their exercise program free, good customer servive

Original review Jan 21, 2024
The instructions to change my start date did not work, you have a 30-day money-back guarantee, request you cancel my plan and refund my money
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Michael H Uxl

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Verified Reviewer

They stole chips from my account and have not responded to my emails or phone calls

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Playtika - They stole chips from my account and have not responded to my emails or phone calls
I would go to lobby and wait to see what games or tournaments I wanted to play I would enter and leave the games right away without playing or being dealt a hand and it would just take my chips and I figure it wasn't a big deal until it started doing it everytime and realized that it took well over 300,000,000 chips as it continued to do it. I have been sending emails for over a month now with not one response and not even 1 chip being returned to my account they are scamming people out of their money and chips.
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Loss:
$100
Pros:
  • There are no pros all cons
Cons:
  • All cons

Preferred solution: Deliver product or service ordered

User's recommendation: I will never recommend this to anyone and filed report with bbb

Glenn M Phy

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Verified Reviewer

The most unscrupulous site

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This site has hackers, bots , collusion and unfair practices. No matter the skill level of player the site always makes you go broke to buy chips. Ive looked them and their so called certification company and both have more law suits than Donald Trump. These pay to play sites need to be regulated or put out of business. They are fleecing millions of dollars from people.
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Cons:
  • Bots and algorithms are designed to steal

Preferred solution: I’d like to see them investigated and regulated

User's recommendation: Do not use !!!

Steve B Noo

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Verified Reviewer

My problem with wsop hasn't been resolved yet all other games I have of yours are working fine

It slowly lost internet connection is the game kept saying now its not even coming on or downloading or loading so I can play
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Preferred solution: My wsop game back on

Janie V Itd

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Verified Reviewer
| map-marker Midkiff, Texas

Wrongfully charged

My debit card has been charged and I dont have an account. I need to speak to an actual person and not online. What do I need to do to keep playtika from charging my card? This has been going on for since last year. You all are just taking my money and I keep blocking it and you all are still able to charge my card
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Wanda W Axk

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Verified Reviewer

Taken money from my debit card

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6 transactions and I don't even have one of your games on my phone. Not sure how you are able to accomplish this without it being downloaded
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Loss:
$60

Preferred solution: Full refund

Steve B Noo

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Verified Reviewer
| map-marker Ormond Beach, Florida

My problem with the wsop game has not been resolved yet, it's been 2 days you said it was going to be resolved

The game kept saying bad internet connection and froze I can't even get the game to load I've contacted you and nothing has been done and you won't tell me what is going on with the game my internet is working just fine
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Phillip F Hyl

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Verified Reviewer

Want all my stuff back

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Want my chips rings bracelets emogees this is 2 times you've done this 8.5 billion this time over 6 billion last time will call bbb
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Preferred solution: My stuff back

User's recommendation: Don't play this game

Tommy C Rxs

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Verified Reviewer
| map-marker Baytown, Texas

Scamming People!

Updated by user Feb 10, 2024

They suck

Original review Feb 05, 2024
Your game online, WSOP is ripping people off left, right and center everyday. I see situations everyday where in a hand of poker a pot will be given to a lesser hand time after time. Just today, ONE instance, a Flush was on the table FIVE cards suited I had one of those suited cards in my hand. THE POT WAS AWARDED TO SOMEONE WITH TWO PAIRS!!! YOU are THIEVES!!! YOU run a dishonest gaming app.
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User's recommendation: Go for a walk instead of playing this game.

Michael H Uxl

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Verified Reviewer

Chips keep getting taken without being in hands.

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Playtika - Chips keep getting taken without being in hands.
Playtika - Chips keep getting taken without being in hands. - Image 2
Playtika - Chips keep getting taken without being in hands. - Image 3
Updated by user Sep 26, 2023

Playtika is a garbage company they do not respond to any consumer concerns they have no ethics and don't care about your problems and will blame them on you and I have email where I was accused for my chips missing while I was sleeping. I don't understand how I can...

Original review Sep 11, 2023
I havehad over 300,000,000 chips taken unauthorized as i was never dealt a hand or was even in the poker hand and i would go to lobby and it keeps deducting my chips i have sent numerous emails and e even was called a liar by one of your employees it is not that serious and i have much better things i can be doing with my time but im tired of everytime my chips are being taken and im not even been dealt a hand. I was called a liar by a playtika employee saying It didn't happen and I literally watched it take my chips and I was never dealt a hand crazy part is I was in the lobby and it took my chips over 300,000,000 chips this game is a scam and ridiculous.
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Loss:
$200
Cons:
  • It takes chips without you even playing

Preferred solution: Deliver product or service ordered

User's recommendation: Do not download it scams you out of your chips even when you are not dealt a hand it takes your chips

Harold H Qiq

Ripped me off

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The last three transactions never game me anything. Chips and lightning access also a 33$ and some change for the rings I want what I paid for or my money back
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Pros:
  • Maa
Cons:
  • Naa
Lee H Zxk

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Verified Reviewer

Password won't work

Updated by user Feb 05, 2024

Negative. New phone issues but should have been able to walk me through it

Original review Feb 02, 2024
Trying changing password but not successful. Service provider just mimicked the prompt s. Not very helpful
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Preferred solution: To proceed with purchase3

User's recommendation: Be a tech savvy individual