Ruthanne C

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Verified Buyer

I did not receive my chips

Playtika - I did not receive my chips
Purchased chips for texas hold em game on tablet and they did not load to game. my credit card was charged.
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Preferred solution: Have my chips I paid for loaded to my game

Ken S Xri

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Verified Reviewer

Overcharged for a wsop package

I bought a wsop package for $90, when i got my receipt it was $141. A $50 increase not acceptable. I would like my money back please.
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Preferred solution: Full refund

Bruce C Ton

Block my card pls

Updated by user Oct 08, 2023

Nothing changed nothing fixed figures that's the way they work

Original review Sep 08, 2023
Why is my card still being charged if I no longer use anything that my card was signed up with is that possible
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Loss:
$350

Preferred solution: Full refund

jane l Gvr

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Verified Reviewer
| map-marker Leicester, Leicester

Fair play on bingo blitz

I have been playing bingo blitz for over 10 years and spent 100s of pounds on it. My partner has been playing 2 years and has been getting 1000s of free credits from chests even small classic ones. I took video of his game for 20 mins and took numerous photos. So how is this game fair play after taking money from me. I want my money refunded. Please.
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User's recommendation: Don't depart with your money to this game its a fix

Gayle L Dpf

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Verified Reviewer

You are awful

You are the WORST casino game on FB...no matter how much you spend, you cannot win anything. 3 days and billions of coins and not one free spin. Just spent 15 bucks today and nothing. Your games are the biggest coin suckers I've ever seen. Now I remember why I quit playing for 3 years. Your clans are a joke. The minute i get into slotto club, I won NOTHING.
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Pros:
  • Fun
  • But you have to win sometime
Anonymous
map-marker New York, New York

Complaint now

I cant log in to my game and nobody has helped me in almost a week very upset and I need to handle asap
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Anonymous
map-marker Drongen, East Flanders Province

Re-storeing my lost BingoBlitz account

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owing to the fact that my Facebook account was hacked, I lost my BingoBlitz account. I played the game since april 2014. The name of my previous account was Maddy Van Dooren. My level was above 300 already. My new Facebook account is MaddyAnka Van Dooren Thx for the help
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User's recommendation: I don’t recommend this to future customers, because playtika read my message but didn’t do anything to help

Charlene V Czf

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Verified Reviewer

Can’t get help solving my disabled account

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Playtika - Can’t get help solving my disabled account
My favorite game has been disabled and Im trying to resolve the issue so I can get back to enjoying my game
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Preferred solution: Back into my account

Gale W Ztc

Charges unauthorized

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Tried to call could not get through; unauthorized charges to Gale Wiorski on 07/16/23 8:10pm for $25.41 GPA.3399-41**-**32-9**** Order date: Jul 16, 2023 8:10:43PM CDT. PLEASE CALL (773) 912-**** Asking for reimbursement. Thank you
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Loss:
$25
Cons:
  • Safety issues

Preferred solution: Full refund

Jennifer S Npm

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Verified Buyer
|

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Verified Reviewer
| map-marker Calgary, Alberta

I want my money back

Playtika - I want my money back
I deposited money onto my account not realizing that you couldn't win real money so I've requested to have my money back. This was way back in April. I believe on April 24th and still I haven't received anything. I want the money deposited in my account this is bull
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User's recommendation: Not good

Marilyn S Iqc

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Verified Reviewer

My account was shut down, I don't know WHY!

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I enjoy playing poker, did not mean to offend Anyone, really don't know what happen, would like to play again, been playing for many years
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Preferred solution: Just to play, and possibly find out ehat happen !00000

User's recommendation: Don't Know?!

Genise R Gfq

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Verified Reviewer

Charges on my bank account I didn't make

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I was charged for something I know nothing about, I'm 58 yrs old, I don't play games on my phone. I have two jobs no time for that. I need this resolved as soon as possible, this definitely smells like a SCAM!!! Playtika is an overseas company, that has no form of contact in any manner. But for some reason they have access to people's bank accounts. This is very scary, looks like Google will be in for a lawsuit soon.
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Loss:
$55

Preferred solution: Full refund

Lindi Ccm
map-marker Independence, Missouri

Phone doesn't work and got no help with my problem

Won 1500 credits and food basket in blitman in July bingo blitz. Got no help online and phone number is busy sign all the time
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User's recommendation: Help them. It sucks I don't get my credits. Spend alot of money on this game won't spend anymore

Sunshine H Bwk

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Verified Buyer

Charges on my bank account

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Playtika - Charges on my bank account
Playtika - Charges on my bank account - Image 2
Fraudulent charges on my cash app card twice for $160.42 and there is absolutely no way to contact this company the phone number is fake there is no email address there's no way to contact them whatsoever so how do I dispute a charge that I didn't make
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Loss:
$320
Cons:
  • Dont check if payments are being made fraudulently

Preferred solution: Full refund

User's recommendation: There's no way to contact them the phone number is fake

sheila l Hgn

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Verified Reviewer

Unathurized billing

My C/C was billed without my knowledge. I tried to contact them but all the numbers are disconnected, and the email address was returned. Dont trust a company you cant get ahold of . I am looking to get a full refund for this unauthorized transaction.
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Loss:
$2
Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: Dont trust a company you cant get ahold of

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