Mike K Kig

My Slotomania stopped working this morning

I was playing Slotomania this morning it shut down it said something about Slotomania and now I cannot get back on goes through the Facebook screen and it goes to the black screen and it just sits there loading
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Preferred solution: To play Slotomania

Fernando D Djf

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I did a purchase and my acount Disappear

Playtika - I did a purchase and my acount Disappear
Updated by user Oct 04, 2023

I bought 17,99 dolars in chips with the card ending in 7527 my debit card,09/21/2023,and my account Disappear whit all my Progress, Still waiting for answers.

Original review Sep 27, 2023
I pay $17 99 for 400 millons chips and my acount Disappear With all my progress.. Card number:473702****177527. The purchase was made on September 20.
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Loss:
$18

Preferred solution: Full refund

Angela E Fxc

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Verified Reviewer

Levels

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They are making it more and more difficult for us to reach levels This game is a total rip off They do not care about the customer and want they want Colours do not get voted on . All beige and whites win most challenges
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Preferred solution: Fair play on levels

Rudolph G Spm

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Verified Reviewer

You gave me a wrong number to call customer service.

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The number listed on your website has a tape message that says wrong number. For a big company this is quite shocking.
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Preferred solution: Price reduction

John L Omo

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Verified Reviewer

Feedback

Updated by user Oct 26, 2023

I tried to contact with number provided. No tesults

Original review Oct 18, 2023
Concerning king of the north. When getting a wheel it will land on the same mini up to 7 times in a row same mini. 7 different spins. This really takes away from the anticipation and the fun of the spin. Recently Ive had 2000 spins without getting a mega. I dont know if on your end pr mine, about every 30 spins connection is lost and I have to do complete log in. Thank you for your time and consideration. Jack l
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Pros:
  • Fun game
Cons:
  • Frustrating glitches

Preferred solution: Changed in king of the north

User's recommendation: Don’t play king of the north

Rudolph G Spm

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Verified Reviewer

Pay bill

I just needed to know why dispute my 5 dollar goigle balance it was still showing that 4 99 was to be deducted from my bank fir purchase. I was not able to get am answer.
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Preferred solution: Just a clarification.

User's recommendation: if the is a goggle balance deduct before showing the amount to be charged to bank for clarity.

Anonymous
map-marker Providence, Rhode Island

Unable to play slotomania

I cannot play slotomania unless I spend $5 for gem's which I am not going to do This was because I failed to keep the streak going and it will not reset strictly a get your money company
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Lynn W Yla

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Verified Reviewer

Prime poker froze. Played my 5 draws on full card...

Prime poker froze. Played my 5 draws on full card now wont let me collect or play more games.never had any problem before.
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Anonymous
map-marker Parker, Colorado

Not receiving points

I pay play bingo blitz. And I have been on 8 percent and I've made several purchases within the last month or 2 and it has a never went pass 8%.
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Ken S Xri

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Verified Reviewer

I was overcharged by $50 for a wsop package.

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I was overcharged and emailed them telling them that. It happened once before and when I pointed out the huge increase they refunded my money. This time just a run around. When u advertise something and then increase the price I believe it used to be called fraud. I'll never buy anything from a playtika site again.
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Preferred solution: Full refund

Glenna S Bhl

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Verified Reviewer

I lost all my reward points

Updated by user Oct 12, 2023

I never got hold of anyone to help...they just sent me to a site where they wanted $45.- to look into it. When I called the phone #s provided nobody ever answered...just a recording saying # was invalid

Original review Oct 04, 2023
I've been playing since Jan but today I had to register so when I got connected my points were gone. They must think I'm a new player
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Pros:
  • Fun till points gone

Preferred solution: My points recovered

Deborah S Pmi

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Verified Reviewer

Didn't receive in app purchase

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Could not contact anyone as phone was disconnected! You won't get what you pay for in app purchases. No customer service at all. Do not use this company!
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Loss:
$4
Pros:
  • Easy to use
Cons:
  • You end up with nothing

Preferred solution: Full refund

User's recommendation: Don't use in app purchases with this company! They take your money but you don't get what you purchased!! When you try to contact someone the phone number has been disconnected!

Ken S Xri

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Verified Reviewer

Overcharged for wsop package

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I put in what happened and being overcharged. No response about situation just a bunch of bs and not get my money back or even a response dealing with the situation
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Preferred solution: Full refund

jane l Gvr

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Verified Reviewer

Rip off

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There bingo game bingo blitz is a fix not fair play game.my partner was getting loads of credits in classic chest and other chest moved over 100 levels in 2 weeks completed rooms quickly and is on same room as me and iv been playing over 10 years and spent money not a fair play game at all. Con more like. Please don't give them your money it's a waste.
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Loss:
$2000
Cons:
  • All of it

Preferred solution: Full refund

User's recommendation: Don't give this game your money its a fix

Beverly H Lzy

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Verified Reviewer

Slotomania

Please fix slotomania!!!..It has been frozen on the same screen for 5 days!!!..I will be required a huge refund if this problem is not solved by Sept 11..This is inaccurate!!.,zit happens on the free bonus pick screen every week!!!
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Preferred solution: Full refund