Anonymous
map-marker Deir Ntar, Mohafazat Nabatiye

Fix my ceasers game

Playtika - Fix my ceasers game
I can't enter to my Caesars game am an old customer what happened
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Jim W Rsp

Spent 199 to buy some gems instead of receiving them they took the rest of my gems away

I spent $1.99 to buy some g e m was supposed to receive 75 gems instead I received nothing and they took away 75 gems I'd like a hundred 50 gems on my purchase for Slotomania
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Loss:
$2

Preferred solution: Deliver product or service ordered

Brian C Ezx

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Verified Reviewer

Not happy

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I won a wild card which i was going to use for my prime time last card. i never received it and my prime time doesn't seem to be working. I would like my winning wild card please and to use it for the last card needed for the prime time award. i have spent money on this game and don't think it is fair that i didnt get the wild card.Also the customer support buttom won't work.
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Pros:
  • Enjoyed the games
  • Fun
Cons:
  • Being ripped off on points
  • Low wins

Preferred solution: Let the company propose a solution

Scott D Efc

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Verified Reviewer

Corruption and altering the outcome stealing

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Getting beat with four of a kind and higher straight flushes is fraud!!! Having pocket aces then the flop is always all the same suit or QQQ or AKQ five players at every table only 15 of 52 cards are dealt every hand but all players get better than average starting hands only to always come up short and broke I've witnessed all five players with pocket pair in same hand they also have virtual players who never lose the constant frustrating hands always seem to be not just good enough!!! The river always beats you I've been beaten by runner runner miracle cards that are clearly altered every hand is at least a straight or flush that always happens to *** you 95 percent of the time I flopped 4 nines only to have their bot get Q then Q then Q so fixed

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Loss:
$160
Pros:
  • Are useless
  • Cant play
Cons:
  • No honesty on bill and correcting
  • Charged for something i didnot order
  • No support

Preferred solution: Full refund

User's recommendation: Never play stolen thousands from bank and through Google play

Anonymous
map-marker Everett, Washington

False advertising

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Playtika - False advertising
They had a promo called mega mania. All your winnings were matched for 24 hours. The game mania ended after 7 hours. No help from customer service. We paid for this service expecting it to last 24 hours and it playtika did not honor their advertising. Bait and switch and false advertising.
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User's recommendation: Avoid this company, they scam, cheat and steal

Janet G Wnt

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Verified Reviewer

I have over 6 trillion coins and the game will not load to even contact support

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Angry can't play the game and I have 6 trillion coins
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Loss:
$600000
Pros:
  • Love playing the games if you win sometimes
Cons:
  • Game will not load

Preferred solution: fix it instead of message oops something went wrong with login

User's recommendation: do not log off you may not get back on

Dennis B Bmo

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Verified Reviewer

Sales fraud

Purchased extra picks for blast at 5:00am today have not received them yet even after four attempts on customer service Should I contact Amazon to get refund?
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Pros:
  • Fun when it works
Cons:
  • Not random
  • Always wants you to spend rel money

Preferred solution: Deliver product or service ordered

Christi T Yfr

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Verified Reviewer

Getting over on players who make purchases

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On December 3,2020 I purchased the Blinko Heat extra game for $39.99 after I played the game kicked me out and I never received my winnings or a stamp for my purchase. I showed proof and they still wouldnt help claiming that they did give me the coins but they lied because I never received them so they wont help me. Which makes me feel like this company is a scam and practice unethical behavior with their players.
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Loss:
$40

Preferred solution: Full refund

Judith H Erv

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Verified Reviewer

Program jumped to several billion played when I did enter that.

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I have been an active player in Slotomania. I achieved amounts in 4 trillion. I was playing the games with amounts 450 mil to 650 mil. I looked down and saw my balance went from the trillions to 700 bil. The program had jumped from my normal amount played to 800 bil. I did not realize this was going on until I looked at my balance of 700 bil instead of the trillions I had accomulated: It appears to me a way for Plattika to force you in to purchasing coins. I think I should be reimbursed for their deceit ful practice. I guess I wont be paying slotomania again until I am reimbursed.
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Cons:
  • Cheat

Preferred solution: Replacement of my trillions of coins that were taken from me fraudulently.

User's recommendation: Watch the amount you are playing because their program will slip a different amount far exceeding what you had intended to play.

Aarika A

This game is completely rigged

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All you have to do is watch and its plain to see this game is completely rigged and not at all random. Also just claimed a $20million reward for completing a mission and my chip count went DOWN. Thieves!
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Loss:
$300
Pros:
  • Fun
Cons:
  • Not random
  • Unethical
  • Cheating

Preferred solution: Let the company propose a solution

User's recommendation: Do not spend a dime of your own money it is rigged to keep you spending

Dashte J

My slotomania game is hacked

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Playtika - My slotomania game is hacked
Playtika - My slotomania game is hacked - Image 2
Playtika - My slotomania game is hacked - Image 3
Playtika - My slotomania game is hacked - Image 4
Hello there I have a 28000 level slotomania game But last week my facebook account which linked to my game hacked I directly i told police and they returned my facebook account But now I cant access my game I think the hacker changed the linked account of my game and he steeled my game and now i want to return it because i love my game i have played it for a long time I can also send all of proofs to be sure that the account was mine Please help me please By the way it is the screenshot down below of my game which i played for last time
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Preferred solution: Let the company propose a solution

Jane B Idx

Slotmania rip off

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Played slotmania for over 10 years . I HAVE on two or three occasions had over 26 trillion points . PLAYED it down playing alternating amounts and won nothing !BET higher for a jackpot what a ripoff ! You win nada ! Very disappointing !
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Loss:
$50

Preferred solution: Deliver product or service ordered

User's recommendation: Does not help to buy coins

Rodney M Pjf

Chose wrong chip package

I accidentally clicked on jackpot ticket and slots. I wanted the 7.99 chip package. Can I please exchange very sorry for the inconvenience
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Preferred solution: Exchange package

Ebony W Skr

Unable to connect

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I have been playing this game forever and now all of a sudden I am unable to play. I have adequate wifi it has been going fine on my computer for years and now I have not been able to play for 2 days. If you all would allow us to login on our cell phones like we use to I would not miss any playtime
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Preferred solution: I would like to be able to login on my cellphone so I want miss days playinf

William S Sgq

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Verified Reviewer

Unauthorized charge.

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Playtika - Unauthorized charge.
Playtika - Unauthorized charge. - Image 2
Updated by user Aug 18, 2020

Its marked as resolved and no one has responded to me yet?¿?¿ Odd, I must say.

Updated by user Aug 18, 2020

Haven't heard back from them yet.... They must be sleeping.

Original review Aug 18, 2020
I got charged $14.99 on my debit card and I don't recall purchasing anything in that amount. It was with Google buffalo studios for "on-line services"..... Could you please check into this and let me know why I was charged? I appreciate your time and assistance regarding this matter. Thank you. Respectfully, William Surratt.
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Loss:
$15
Pros:
  • Keep track of your account im hoping
Cons:
  • Dont advance fast enough in bingo blitz

Preferred solution: Let the company propose a solution

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